Terms and Conditions

Last Updated: 7/24/2026

These Terms and Conditions ("Terms") govern your access to and use of the Credsembly website, platform, software, and related services.

By accessing or using our website or services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our services.

1. About Credsembly

Credsembly provides software and business technology services designed to help businesses manage customer relationships, leads, communication, appointments, automation, and other business operations.

Depending on your selected plan, services may include:

CRM tools

Lead management

Sales pipelines

Forms

Calendars

Workflow automation

Email tools

SMS tools

Website and funnel tools

Reputation management tools

AI-powered features

Reporting tools

Other business management features

Available features may vary depending on your selected plan.

2. Eligibility

You must be legally capable of entering into a binding agreement to use our services.

By using our services, you represent that:

The information you provide is accurate

You have authority to enter into this agreement

You will use the services lawfully

You will comply with these Terms

3. Account Registration

Certain services require you to create an account.

You are responsible for:

Providing accurate information

Maintaining the security of your login credentials

Keeping your account information current

All activity occurring under your account

You must notify us if you believe your account has been accessed without authorization.

4. Subscriptions and Plans

Credsembly may offer different subscription plans and service packages.

Your selected plan determines the features and services available to you.

Subscription details, pricing, setup fees, and billing terms will be presented at the time of purchase or subscription.

We reserve the right to modify our plans and features.

Changes to your plan may affect available features.

5. One-Time Setup Fees

Certain plans may require a one-time setup fee.

Setup services may include:

Account configuration

Industry-specific system installation

Pipeline configuration

Calendar setup

Forms

Workflows

Automation

Templates

Branding configuration

AI configuration where applicable

Onboarding and training

The specific scope of setup services depends on the selected plan or service agreement.

Setup fees are separate from recurring subscription charges.

6. Subscription Billing

Subscription charges are billed according to the billing schedule selected at the time of purchase.

You authorize us or our payment provider to charge the applicable payment method for recurring subscription fees.

If a payment fails, we may:

Attempt to process the payment again

Restrict access to certain services

Suspend the account

Cancel the subscription

7. Cancellation

You may cancel your subscription according to the cancellation process provided by Credsembly.

Cancellation of a subscription does not automatically create a right to a refund for amounts already paid unless otherwise required by law or expressly stated in a written agreement.

Any unpaid amounts owed before cancellation remain due.

8. Refunds

Refund eligibility depends on the applicable plan, purchase terms, or written agreement.

Unless otherwise stated, setup fees and services that have already been performed may be non-refundable.

Any refund policy applicable to a specific offer will be disclosed at the time of purchase.

9. Customer Responsibilities

You are responsible for:

Providing accurate information

Maintaining your account

Configuring your business information accurately

Using the platform lawfully

Obtaining any necessary customer consent

Complying with applicable communication laws

Complying with applicable privacy laws

Maintaining appropriate permissions for your users

You are responsible for the content and communications sent through your account.

10. SMS, Email, and Communication Compliance

If you use SMS, email, voice, or other communication tools through the platform, you are responsible for complying with applicable laws and regulations.

You must obtain appropriate consent where required.

You must not use the platform for:

Unlawful spam

Fraudulent communications

Harassment

Deceptive marketing

Unsolicited communications where prohibited

Illegal content

You are responsible for maintaining appropriate opt-in, opt-out, and consent practices for your contacts.

11. AI Features

Certain plans may include AI-powered tools.

AI-generated responses, recommendations, summaries, and actions may not always be accurate.

You are responsible for reviewing and appropriately supervising the use of AI features in your business.

AI features should not be relied upon as a substitute for professional legal, financial, medical, or other regulated advice.

We do not guarantee that AI-generated outputs will always be accurate, complete, or suitable for a particular purpose.

12. Third-Party Services

The platform may integrate with third-party services.

These services may include providers for:

Payments

Email

SMS

Voice communication

Hosting

Analytics

Calendars

Other technology services

Third-party services may be subject to separate terms and privacy policies.

We are not responsible for the availability, performance, or policies of third-party services that we do not control.

13. Intellectual Property

The Credsembly website, platform, branding, content, designs, software, trademarks, and related materials are owned by or licensed to Credsembly and are protected by applicable intellectual property laws.

You may not:

Copy our platform

Reproduce our branding

Resell our proprietary materials without permission

Reverse engineer our services

Attempt to access unauthorized systems

Use our intellectual property without permission

14. Customer Content

You retain ownership of content and information that you submit to the platform.

You grant Credsembly the limited rights necessary to host, process, store, and provide services involving that content.

You are responsible for ensuring that you have the necessary rights and permissions for content you upload or submit.

15. Prohibited Uses

You may not use Credsembly to:

Break the law

Commit fraud

Send unlawful spam

Harass others

Distribute malware

Attempt unauthorized access

Violate intellectual property rights

Impersonate others

Distribute illegal content

Interfere with platform security

Abuse communication services

We may suspend or terminate accounts that violate these Terms.

16. Account Suspension and Termination

We may suspend or terminate access to the services if:

You violate these Terms

Your account creates a security risk

Your account is used for unlawful activity

Payment obligations are not met

Your use creates risk to our platform or other users

Where appropriate, we may provide notice before suspension or termination.

17. Service Availability

We work to maintain reliable services.

However, we do not guarantee that the platform will always be:

Available

Uninterrupted

Error-free

Completely secure

Services may occasionally be affected by maintenance, outages, technical problems, or third-party service interruptions.

18. Disclaimer

To the maximum extent permitted by law, Credsembly provides its services on an "as is" and "as available" basis.

We do not guarantee that the services will:

Meet every business requirement

Generate a specific amount of revenue

Produce a specific number of leads

Guarantee customer conversions

Guarantee business growth

Be uninterrupted or error-free

Results vary depending on many factors, including business operations, marketing, industry, market conditions, and customer behavior.

19. Limitation of Liability

To the maximum extent permitted by law, Credsembly will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the services.

This may include loss of:

Revenue

Profits

Business opportunities

Data

Goodwill

To the maximum extent permitted by law, our total liability relating to the services will be limited to the amount paid by you for the services during the applicable period before the event giving rise to the claim.

20. Indemnification

You agree to defend, indemnify, and hold harmless Credsembly and its affiliates, employees, contractors, and service providers from claims, damages, liabilities, losses, and expenses arising from:

Your use of the services

Your violation of these Terms

Your violation of applicable laws

Your content

Your communications with your customers

Your misuse of the platform

21. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the "Last Updated" date.

Your continued use of the services after changes become effective means that you accept the updated Terms.

22. Governing Law

These Terms will be governed by the applicable laws specified in the applicable agreement between you and Credsembly.

If no separate agreement specifies governing law, the applicable governing law and jurisdiction will be determined in accordance with applicable law.

23. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Company: Credsembly
Email: [Insert Official Email Address]
Website: [Insert Website Address]

Last Updated: [Insert Date]